Job Description:
Responsibilities:
Project Management: Lead and manage ServiceNow development projects from initiation to closure, ensuring they are completed on time, within scope, and budget.
Scrum Leadership: Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews.
Stakeholder Communication: Communicate effectively with stakeholders, including clients, team members, and senior management.
Risk Management: Identify, assess, and mitigate project risks to ensure successful project delivery.
Documentation: Maintain comprehensive project documentation, including project plans, status reports, and change logs.
Team Collaboration: Work closely with development teams to ensure alignment with project goals and timelines.
Requirements:
Experience: Minimum of 5 years of project management experience, preferably in ServiceNow development.
Scrum Certification: Certified Scrum Master (CSM) or equivalent certification.
Technical Knowledge: Strong understanding of ServiceNow platform and its capabilities.
Communication Skills: Excellent verbal and written communication skills.
Problem-Solving: Strong analytical and problem-solving skills.
Leadership: Proven ability to lead and motivate teams.
Preferred Qualifications:
Certifications: PMP, ITIL, or other relevant certifications.
Industry Experience: Experience in IT service management or related industry.
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