Office Manager Job at Paws and Claws, Sunnyvale, CA

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  • Paws and Claws
  • Sunnyvale, CA

Job Description

Do you love animals (especially dogs and cats)? What about a flexible, work-from-home schedule? We are a fast-growing pet care business in need of an office manager and marketing assistant to work from their home office up to 10-15 hours per week.

Here's a brief overview of the job duties:

Client Happiness:

  • Schedule and update services
  • Assist current clients by phone and email
  • Speak with prospective clients
  • Onboard new clients
  • Send survey/request reviews from clients at the end of their service

Staff Management:

  • Ensure that pet sitters clock in for assignments and carry out work in a timely and professional manner
  • Confirm sitters' availability and assign pet care jobs as needed
  • Screen prospective sitter candidates
  • Arrange job interviews with prospective sitters
  • Train to conduct job interviews
  • Act as a back-up pet sitter in case of emergency (will be paid separately for this)

Marketing:

  • Maintain and add posts to social media
  • Update Google Business page
  • Create newsletters and email marketing campaigns

Requirements:

  • Must like animals, and understand the love people have for their pets.
  • Administrative assistant experience.
  • Excellent people/customer service skills.
  • Fantastic spoken and written communication skills.
  • Have a home office equipped with a reliable computer and internet access, as well as a smartphone.
  • Be good with time management and able to work independently.
  • Be detail-oriented and highly organized.
  • Excellent computer skills.
  • Basic proficiency in Microsoft Outlook and Excel/Google Sheets.
  • Must be able to provide professional references.
  • Must be able to provide a current criminal background check upon hire.
  • Live within Santa Clara County.
  • High school diploma required. College degree preferred.
  • Interested in long-term employment. We ask for a minimum one-year commitment.

Preferred/Relevant Skills:

  • Virtual Assisting
  • Familiar with CRM software
  • Email Marketing via ActiveCampaign
  • Canva
  • Social Media Marketing
  • Sales Experience

If interested, please email your resume with a description of yourself/experience and how you may be a good fit. Thanks for your interest!

Job Tags

Remote job, Part time, Work at office, Home office, 10 hours per week, Flexible hours,

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