Job Description

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

We are looking for a detail-oriented and experienced staff member for our inbound control tower group. This role is responsible for managing and overseeing the end-to-end movement of shipments, both internationally and domestically. It is a key position that ensures accurate analytical data is provided internally and to our customers.

To learn more about Samsung SDS America, Inc. please visit

  Responsibilities:

• Monitor and oversee the end-to-end movement of shipments, both internationally and domestically.
• Track shipments across various channels.
• Maintain accurate records of all transactions related to operations.
• Address and resolve any issues concerning shipments by communicating with steamship lines, port terminals, rail companies, and trucking companies.
• Identify and resolve any discrepancies found in operational reports and systems.
• Analyze cost-effective methods for changing transportation modes.
• Keep daily reports up to date and ensure they are organized and easily accessible.
• Establish communication channels and hold regular meetings with steamship lines, port terminals, trucking companies, and customers to ensure effective operations.
• Perform ad-hoc reporting as required.
• Undertake other job-related duties as necessary.

Requirements

• Bachelor’s degree preferred or High School Diploma required
• Experience in route planning, including finding optimal routes using various transport modes and multimodal transport setups
• Proven track record in creating transport plans that optimize loading rates, transport times, and logistics costs
• Experience in establishing and managing logistics processes for various types, including international operations, local transportation, and operational guidelines
• A positive attitude and the ability to work effectively in a team setting
• Proficient in Outlook and Microsoft Office (Excel/PowerPoint/Word), particularly with functions such as VLOOKUP and pivot tables
• Strong prioritization skills, with the ability to address urgent issues while managing other responsibilities effectively
• Ability to travel up to 10% in U.S.
• Required to work onsite Santa Ana, CA

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

Top-notch medical, dental, vision and prescription coverage

Wellness program

Parental leave

401K match and savings plan

Flexible spending accounts

Life insurance

Paid Holidays

Paid Time off

Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00 ~ $38.00 / hour, and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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