This is a remote position.
Symphony-Solution is seeking an enthusiastic and tech-savvy Live Chat Agent to provide real-time support to our website visitors and clients. As the first point of contact, you will help users with inquiries, provide guidance on services, and resolve issues promptly while maintaining a professional and friendly demeanor.
Respond to customer inquiries via live chat in a timely, accurate, and professional manner
Understand company services to effectively assist clients and prospects
Troubleshoot issues or route queries to the appropriate internal teams
Maintain detailed records of customer interactions and feedback
Collaborate with sales, development, and support teams for accurate information sharing
Maintain high customer satisfaction scores and contribute to team goals
Previous experience in customer service, live chat support, or a similar role
Excellent written communication skills and fast typing speed
Tech-savvy and familiar with using CRM and chat tools
Ability to multitask and stay calm under pressure
Strong problem-solving abilities and attention to detail
Bachelor’s degree preferred but not required
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Career growth opportunities
Fun and collaborative work environment
...5-7 years of experience enterprise / data center env. Current experience building Web Proxy - Bluecoat Network Migration experience Network Security experience Network Automation experience Nice to Have: SASE SWG Palo Alto Broadcom...
...This position is an IPS Employment Peer Mentor (EPM). This professionals life experience... ...Person Centered Planning process. Supports and empowers the individual to exercise... ...Must be a NC Certified Peer Support Specialist. Must be or have been a recipient of...
...education compliance obligations. Subject matter areas include student affairs, faculty affairs, labor and employment, policy development... ...jobs, legal jobs Los Angeles, legal jobs New York, legal jobs, law jobs, corporate counsel jobs, corporate lawyer jobs, general counsel...
Company DescriptionPay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build...
...SUMMARY Mortenson is currently seeking a Carpenter Apprentice I, II, III, IV that will be responsible for assisting Journeyman and Foreman Carpenters in the completion of their tasks while learning the trade. RESPONSIBILITIES Setup trailers and build temporary...