Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
Location: Work Remotely - Must be located in the United States, United... ...seek a flexible, work-from-home opportunity, we want to hear... ...you. We provide full training, making it easy to start your career... ...Enjoy the freedom to set your own schedule and earn based on your dedication...
We are seeking a detail-oriented and efficient Remote Data Entry Operator to join our team. The ideal candidate will be responsible for accurately... ...work independently and meet deadlines Skills: Excellent typing speed and accuracy Strong communication skills Ability to...
...Pictures, and 20th Century Studios. It is also home to Disney Theatrical Group, producer of world-class stage shows, as well as Disney Music Group. The Walt Disney Studios brings quality movies, episodic storytelling, and stage plays to consumers throughout the world.The...
...available north of Crooksville, Ohio! Details- Full-time- Opportunities for growth- Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements- MS degree- ASCP certification- Prior lab experience and knowledge Click apply or...
...foodservice operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients,... ...Accident Critical Illness and Identity Theft+ Adoption Assistance+ Free Premium Membership to Care.com with preloaded credits...