Job Description

HVAC Install Coordinator

Job Summary: We are seeking a highly organized and detail-oriented HVAC Install Coordinator to oversee and coordinate residential and/or commercial HVAC installation projects. The Install Coordinator plays a critical role in ensuring jobs are scheduled efficiently, materials and permits are ready, and communication flows smoothly between customers, technicians, and internal teams.

Key Responsibilities:

• Schedule HVAC installation jobs, ensuring crews and equipment are assigned appropriately
• Coordinate permits, inspections, and material deliveries for each job
• Communicate with customers to confirm appointments, answer questions, and provide updates
• Track job progress and update status in scheduling or CRM software
• Work closely with install managers, warehouse, and sales teams to resolve issues and avoid delays
• Maintain accurate records for installations, including equipment, labor hours, and job costs
• Ensure technicians have necessary job information, documents, and materials before dispatch
• Respond quickly to last-minute changes, cancellations, or rescheduling needs
• Assist with follow-ups for inspections, customer satisfaction, and warranty registrations

Qualifications:

• 2+ years of experience in HVAC, construction scheduling, or project coordination
• Strong organizational and multitasking skills
• Excellent written and verbal communication
• Proficient in dispatching or scheduling software such as Service Titan.
• Working knowledge of HVAC systems and terminology is a plus
• Ability to work under pressure and manage shifting priorities
• Customer service experience in a fast-paced setting
• Experience coordinating multiple crews or technicians preferred
• Understanding of local permit and inspection processes preferred

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid training
• Referral program
• Vision insurance

Locally owned and also locally operated, Neese Heating & Air Conditioning, Inc. is your local HVAC company located in Alpharetta, GA, just 30 miles north of Atlanta. Since 1992, Dewey Neese has directly led an exceptional team of NATE-certified and also expert technicians who are knowledgeable about the HVAC products they install and also proudly committed to ensuring our customers’ comfort. We are proud to service Alpharetta, GA, and also metro Atlanta.

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