Job Description

Work Mode: Onsite

Location: Green Bay, WI

Opportunity

Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay.


As the Concierge for Lodge Kohler, you will be responsible for:

• Making reservations for future or in-house guests.
  
• Providing guests with daily hotel tours.
  
• Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. Rooms and the different categories.
  
• Maintaining a working knowledge of area attractions and statewide information.
  
• Providing brochures for area attractions and providing directions and maps, including walking trails, City map, or state maps. Also provide guest with weather or road conditions.
  
• Notifying guests of reservations or required information.
  
• Informing room service of amenity deliveries and fill out the necessary information.
  
• Informing other shifts of daily activities through the use of the concierge logbook or notes.
  
• Informing supervisor of any problems or unusual circumstances.
  
• Notifying dispatch for village transportation for hotel guests.
  
• Reserving and rent Avis Rental vehicles.
  
• Providing information and make reservations on alternative transportation, including H.L transport, Airport Connection, Imperial Limo, etc.

This is a Full-Time opportunity. Shifts will vary between 6:00am and 10:00pm, weekdays and weekends.

Skills/Requirements

• Must be 18 years or older to apply
• Prior Customer Service experience in the Hospitality Industry preferred
• The candidate’s schedule must be flexible
  
• They must have good communication skill and be knowledgeable of all areas of Green Bay and surrounding areas
  
• Previous concierge experience at a hospitality property is preferred

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

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