Club Concierge Job at Vail Resorts, Vail, CO

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  • Vail Resorts
  • Vail, CO

Job Description

 

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:

Vail Mountain Club is one of eight Vail Resorts private clubs located at the base of Vail Mountain in the heart of Vail Village where members and their guests enjoy parking amenities coupled with unique recreational and social privileges. The Club is designed to provide the ultimate in convenience to experience the finest that the Vail community has to offer.

 

The  Club Activities Specialist  reports to the Events and Front Desk Manager. This is a full time, year-round position responsible for creating memorable experiences for Vail Mountain Club children and families, as well as assisting the Manager with other events. The Club Activities Specialist supports the Club's Front Desk with concierge and other duties, and other departments as needed.

 

Job Specifications:

  • Housing: May Be Available

  • Expected Pay Range: $22.00 - $24.23 / hour

  • Shift & Schedule Availability:  Full Time, Year Round

  • Skill Level: Intermediate

 

Job Responsibilities:

  • Plan and execute activities geared towards the Club’s younger members, including summer and winter holiday parties, holiday charitable giving program, activities during weekly Wine & Cheese socials.

  • Assist Manager with other events as required.

  • Assist with the marketing of Club events, including email newsletters, promotional flyers, the Club website.

  • Maintain Club photo library.

  • Support the Front Desk with concierge and other duties. including answering and directing phone calls, maintaining a daily log of Club happenings, issuing ski passes, allocating guest locker rentals, keeping the lounge and locker room ship-shape.

  • Knowledge of Club membership plan and policies

  • Maintain confidentiality of all Members.

  • Assist in all areas of Club operations as needed and perform other duties as assigned.

 

Job Requirements:

  • College education

  • Valid driver's license

 

Qualifications & Skills:

  • Strong communication and inter-personal skills

  • Strong organization and time-management skills

  • Ability to multitask while ensuring attention to detail

  • Willingness to work a varied schedule including evenings, weekends and holidays.

  • Confidence to handle guest complaints and questions in a calm manner.

 

Preferred Experience:

  • Club and event planning

  • Experience working with children

  • Knowledge of Vail Resorts and the Vail Valley

  • Knowledge of Microsoft Office, CANVA publishing, GUEST CONNECT, CLUBHOUSE ONLINE website, EMMA email marketing, ALICE concierge tracking.

 

The expected pay range is $22.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 507698
Reference Date: 03/17/2025 
Job Code Function: Concierge
  

Job Tags

Holiday work, Full time, Summer holiday, Seasonal work, Outdoor, Shift work, Afternoon shift,

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