Job Description

Job Description and Duties

Under general direction of the IT Manager II, the incumbent serves as Chief of the District 2 IT Operations Office. This office is comprised of IT professionals in various IT classification levels ranging from an IT Associate to IT Specialist I, who are responsible for network and telecommunication administration, server support, web, application and audio visual support. The incumbent oversees complex IT functions which include in depth systems analysis, design and administration, systems integration, testing, maintenance and operations. The incumbent has full supervisory responsibilities for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of software deployment and support for a wide array of software technologies. The incumbent provides full supervision of staff responsible for all activities associated with the day-to-day IT operations of District 2 Redding Office and supported region.

DOMAIN:

Client Services

PARF# 20-5-174 / JC-473843

Eligibility for hire may be determined by your score on the Information Technology Supervisor ll exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click and search by typing in the classification title.

T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

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Working Conditions

Position located at 1657 Riverside Dr, Redding, CA 96001, Shasta County

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

If not working remotely, the employee will work in a climate-controlled office under artificial lighting using a personal computer. The employee may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees.

The employee may be required to travel. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. If the employee utilizes their own personal vehicle, they may be reimbursed for travel expenses.

Some weekend or after-hours may be required. The employee must carry a cell phone and respond to calls after hours.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
• Resume is required.
• Statement of Qualification (SOQ) is required.

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant’s education, training and experience qualify them for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ must not exceed two (2) pages in length and must be written in no less than 12-point font. Response to each evaluation criteria (1-3 below) must be addressed separately and in order.

1. Please describe how your background, experience, education, and/or training have prepared you for this position.

2. Describe your experience as a technical lead or project manager on an IT project. Include how you prioritized work, dealt with challenges, and any accomplishments.

3. Describe your experience managing or directing a workforce supporting multiple locations. Provide examples of how you measured success.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or .  Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of:

- Emerging technologies and their business applications

- Business pro cess analysis, design, and implementation techniques

- Skills assessment for training needs and employee development

- Business continuity, technology recovery, and risk management principles

- IT systems design, implementation, and data auditing

- Project management lifecycle and California standards

- Software quality assurance methods and IT best practices

- State and federal privacy laws and EEO objectives

- Principles of personnel management, strategic planning, and budget management

Ability to:

- Manage teams effectively through subordinate staff

- Promote equal opportunity in hiring and maintain a discrimination-free environment

- Contribute to the department's EEO objectives and initiatives

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California .

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  • Statement of Qualifications (SOQ) is required. Please see Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Immediate start, Remote job, Weekend work,

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