Business Analyst Jr Job at Serigor Inc., Tennessee

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  • Serigor Inc.
  • Tennessee

Job Description

Job Title: Business Analyst Jr
Location: Nashville, Tennessee
Duration: 09 Months

Job Description:
The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).

Responsibilities:
Jail Data Project (75%)
  • Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.
  • Document needs, risks, and recommendations for a cloud-based clearinghouse.
  • Support steering committee facilitation and timeline tracking.
  • Assist with vendor research and technology feasibility summaries.
  • Draft reports and summaries for leadership.
IT Support and Coordination (25%)
  • Serve as primary point of contact for internal IT needs
  • Submit and monitor help-desk tickets in ServiceNow
  • Track and update IT inventory (30-person department)
  • Input data into state systems (Planview, Archer, SharePoint, etc.)
  • Assist with website maintenance
  • Help ensure compliance with state IT policies
Experience
  • 1 - 3 years of experience in business analysis, project management, or IT support
  • Excellent communication and organizational skills
  • Comfortable leading interviews, taking notes, and working independently
  • Proficient in Microsoft Office and able to learn new systems quickly
  • Must pass a criminal history check and drug screening
  • Willingness to travel in Tennessee
Skills
  • Project Management
  • Microsoft Office Professional
  • MySQL

Job Tags

Contract work, Work at office,

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